Bsnl Broadband support - FAQ

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FAQ

What is BSNL Broadband Service?

What is ADSL?

What is always-on? service? Will there be call charges?

How fast is ADSL compared to normal dial-up, ISDN and DIAS connection?

What are the benefits of ADSL?

What is the difference between BSNL Broadband home and BSNL Broadband business?

Do I need a separate line for ADSL?

Can I use both phone and ADSL together?

How do I get the connection?

What is a CPE? How do I get it?

What is a splitter? Do I need one?

My friend has ADSL but BSNL in my city says I cannot!

What is download/upload?

Why are the download/upload rates different?

How do I connect to ADSL?

How do I install ADSL?

How long does it take to install ?

Do I need any software for the installation?

What is an IP address?

What type of IP addresses are possible ?

Why would one need a static IP address?

Can I change from one Broadband data rate to another?

What happens if I shift my premises?

Do I still need to pay the telephone line rental ?

How do I choose the speed/tariff plan that's right for me?

How do I pay for Broadband from BSNL?

Can the helpdesk help solve problems with my own computer/ hardware?

Can I have more than one broadband connection, for redundancy/up time?

Do I need any extra equipment when upgrading to a faster speed package?

I want to connect more than one computer to my Broadband line to share my internet connection. How do I do this?

What is contention or a contention ratio?

Why do you limit the amount of data I can download ?

What all can I do with 1 GB(Giga Byte) download?

What is a firewall, should I have one?

Do ADSL services come with a service level agreement ?

What is NAT (Network Address Translation/Translator)?

Can I host a web server on an ADSL line ?

I have ADSL at office, can I also use it at home ?

Where can I get help about BSNL Broadband service?

What kind of PC do I need to run ADSL?

How about Broadband Plans and Pricing?

How do I check upload/ downlaod usage? How do I change my password for BSNL Broadband email account?

I had taken Plan 250 BSNL Broadband connection in Sep'2005.For the first two months I got internet bill for 250 only. But for this month i got a bill to pay Rs 356. And one thing, that month i used net very frequently.So, my doubt is eventhough if do not downloaded anything i exceeded my limit. What would be the correct reason for this?

What are the conditions for getting a free modem or changing the type of free modem?

I am on Monthly Rental Scheme for the Modem and decide to opt for outright purchase of modem, what amount shall be charged from me?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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